Unknown error for Match Results

[jason]

Hi @awilkinson

My apologies for the interruption in service. We are working through a hardware failure and will be posting status here:

RESOLVED: MAINTENANCE: OUTAGE: Machine Learning Server Behind Several Wildbooks/Codex 3/29-3/31

We have a RAID5 disk drive malfunction (1 of 6) on the Hydra machine learning server. This affects the backend machine learning functions on the following platforms: African Carnivore Wildbook SeadragonSearch Sharkbook MantaMatcher Whiskerbook Wildbook for Lynx Amphibian Wildbook Codex for Seals This does not affect front-end data submission, storage, searching, or export. There has been no data loss, and this only affects detection and ID functions. We are working on a two-part solution: …

Thank you,
Jason