In which Wildbook did the issue occur?
Seal Wildbook
What happened?
I want to report three issues that I have found in the past couple weeks.
Sometimes I am unable to start a match for a seal and I do not know why I can’t start one. There is an annotation box present, but when I go to start a match there is only the “cannot start match” option. Here is an example.
For some encounter’s images the match results page has two different results. It is not clear to me why there are two. One appears to be with seals outside of our exact location ID (although still in Washington) and the other is often our location. For example.
When I click on “Analysis” within the “My Individuals” tab of Wildbook I get a “HTTP Status 500 – Internal Server Error.” Here is an example of that error.
What did you expect to happen?
I expected that I would be able to start a match since an annotation is present on that image.
I expected just one “match result” not two. It seems that this most often happens when two annotations are created for the one image. Here is the encounter page for that match results page.
I expected to be able to see the analysis page. Usually there are several figures associated with it.
There are two headings for Hotspotter (if multiple algorithms are run, the results appear under the respective algorithm headings)
The first Hotspotter results are missing the candidate image
I re-ran the match on the first image of your encounter and got a better looking result page: Seals Wildbook
If this happened with a lot of matches from this bulk import, it may be a good idea to send the entire import back to ID instead of cleaning it up one by one.
I’m getting this as well when I check for your username, but not for mine. I wonder if the @ in your email address is throwing something off. I need more time to look into this. We can also give you a username so you sign in with that instead of your email address. Let me know if you want to try it.
I have had this happen (two results on the match results page) happen for a fair number of encounters. It has occurred in most of my bulk imports and occasionally occurs when I report a single encounter.
Sounds good. If you think an actual username would be helpful then we could try that.
We plan on doing a WBIA update over Nov 21-22 in Seals, which should hopefully address the problems you’re experiencing with matches. It might be a good idea to wait to re-run ID on full bulk imports until then, but if you want to manually re-send a few encounters through as you work so you’re not blocked, that should help in the meantime.
I’ve updated your username to “cindy”. Make sure to sign in with the new username instead of your email address. Let me know if you can access the Analysis page now.
The fixed the Analysis page issue; however, now when I go to “My Data” → “My Encounters” there are no search results. I assume this is only now occurring because of the username switch.
I still am seeing “There are no records to display.” Then when I go to one of the encounters for a specific seal I have uploaded the message in the below screenshot appears.
It seems like what ever you did worked now. Currently I can sign in using “Cindy” and I have access to all of my encounters from when it was just the email address.
Actually I take that back. It seems like the “Cindy” username has only ~130 encounters associated with it even though I have uploaded a lot more than that. So I am not able to access all of them.
Interesting. I wonder if the reconciliation was taking a long time due to the number of encounters you have. I can change your username back to cindy and we can check to see how many encounters appear there tomorrow once there’s been enough time for the indexing to catch up. Do you want me to try that?
I think you’re right and the reconciliation is taking a long time. It has already gone up by 30 encounters since my last reply.
I am currently logged in as “Cindy” not the full email address. I agree, let’s leave it over night and see if that gives enough time for it to catch up.
