ACW detection & ID errors and lack of progress

Bug Reports
,
1

We have a number of users reporting that their detection jobs are taking several hours and still showing zero progress:
Ex.1 https://africancarnivore.wildbook.org/import.jsp?taskId=3fd656c0-3402-4de8-98a5-7ddfa99b9bb4
Ex.2 Wildbook for Carnivores | Login

Another user has reported receiving errors on her match results page:

Can someone look into what’s happening, please?

thanks
Maureen

2

I know you were updated by email, but I’m posting Jason’s update here as well for visibility.

https://community.wildme.org/t/maintenance-outage-machine-learning-server-behind-several-wildbooks-codex-3-29-4-2/2056/2

1 Like