Add a timeout pop-up

Hi :slight_smile:

What Wildbook should this feature be in?
Whiskerbook / all of them ?

What would you like to see?
A pop-up that says something like “You have been logged out due to inactivity (timeout), please log back in”

How would this functionality help you?
There is a “timeout” which disconnects us from Whiskerbook after a certain time, but the page remains visually the same so we don’t know we are no longer connected.
Sometimes people are disconnected by the timeout while they had started to enter data (report an encounter). When they validate the encounter, the data is saved as “public” and not attached to their account. As the encounter created in “timeout” is in public status, everyone can see the GPS point on the map and the confidential information and the owner of the data cannot do anything about that.

As an orgadmin, I cannot catch/repair these errors (the “public” encounters created are outside my organization), it requires disturbing an admin.
One of the two people who did that yesterday also thought it hadn’t worked the first time and created a duplicate encounter (cheers to the amazing “data integrity” tool and @ACWadmin1 who reminded me how it worked).

Thanks,
Lucas

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Hi :slight_smile:

Just to chart the impact on Support (and users), I just wanted to add that it happened again.

A user was disconnected during a timeout while he was in the process of entering an encounter and when he was able to see it after having validated it was too late, his encounter had been published in public status (so all sensitive information were visible to all).

I can’t do anything in this case as an orgadmin and I had to request support from an admin (thanks Maureen !!).

I gave again the information to the users but this is a really easy mistake as the logout linked to the timeout is not visible for the user. I’m afraid it will happen regularly.

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My understanding is that any user with the researcher role can update public encounters. Is it true that you’re not able to update any of the metadata on a public submission? If so, this is likely a bug.

Hi @Anastasia,

I can edit some parts of the data of the public encounter but not all of it. For example I can see and edit the location, but I can’t assign the encounter to the user it belongs to (by going to “Metadata” => “Edit” => “Managing researcher”). I have to ask an admin to do so, in the meantime the encounter is fully visible by everybody.

I also can’t delete the encounter created by mistake.

You can see it here (an example with a random public encounter) :

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You’re right; I had misunderstood the way permissions worked based on how I saw another user managing public encounters in a different Wildbook. It turns out they were an admin, too. Thank you for verifying this.

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Quick update: we’ve prioritized getting an implementation design in, but the work itself will be put forward to our open source community to complete. We’ll update this thread with the ticket number when it’s ready.

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Awesome, thanks for the update @Anastasia :blush::+1:

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