If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
In which Wildbook did the issue occur? IoT
What operating system were you using? (eg. MacOS 10.15.3)
Windows
What web browser were you using? (eg. Chrome 79)
Chrome
What is your role on the site? (admin, researcher, etc)
Researcher
What happened?
The manual annotation box ends up flipped and to the right a bit
What did you expect to happen?
The box to stay where I selected
What are some steps we could take to reproduce the issue?
Seems to happen mostly on annotations that are taller than wide.
Thanks for the heads up! I’ll discuss with the devs and write up a ticket for this shortly.
Okay, after doing some experimenting, this issue seems to be related to taking photos within the Survey123 App. Photos taken outside the app and uploaded to the survey work correctly. Photos taken using the app itself cause the issue.
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Thanks for the update! I’ll include this info in the ticket.
Hi!
To add, we’ve also had this issue for various ORP accounts, not working with the mentioned app. For us, sometimes changing jpg to png and uploading that worked. Meant to write a ticket as well, but forgot to save example encounters. Will add here if one pops up again.
Best,
Steph
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Thanks, @ORP-StephanieK! I’m curious what it is about the JPG files that the PNG doesn’t trigger. I’ll share any examples with the devs working on the ticket.
