Bulk import logs not loading

Bug Reports
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1

In which Wildbook did the issue occur?
Internet of Turtles

What operating system were you using? (eg. MacOS 10.15.3)
Windows Version 21H2 (OS Build 19044.1387)

What web browser were you using? (eg. Chrome 79)
Google Chrome Version 108.0.5359.96

What is your role on the site? (admin, researcher, etc)
Researcher

What happened?
I am attempting to open the tables associated with my bulk imports to assign the annotations. I had no issues until 2 days ago. Now when I click on a bulk import ID, the page times out and does not open the table

What did you expect to happen?
Being able to see the table associated with my bulk import that. It works for most of the import IDs, except for the most recent one.

What are some steps we could take to reproduce the issue?
Determine if it is a site issue or an issue on my end

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

Hi @emcginley

Can you please provide a link and a screenshot to what you’re seeing? I just checked the system generally and see the correct response, but often we need to look at specific data examples to find smaller problems and fix them.

Thank you,
Jason

3

image
image3200×1084 171 KB

I have uploaded a picture. I am using two monitors, so the screen on the left shows the webpage trying to load after I click a specific import task. Sometimes it times out and other times it eventually pulls up that import task