I’ve added Pilanesberg National Park to GiraffeSpotter. You’ll need to enter the name exactly as it appears in the Was this one of our study sites? menu on the submit an Encounter page in your spreadsheet so that your Encounters can be correctly assigned there for future uploads.
I’ll work with my teammates to fix your location data and get your encounters assigned to you so you can work on your matches.
Hi Anastasia! Amazing help 
Thank you so much!
Thank for fixing our mistake with not assiging Encounter.submitterID and typing the incorrect locationID. We apologize for the inconvience, and really apriciate the help from your team!
Let us know how it goes! 
Hi Anastasia!
How is it going? Is it possible to recieve a timeline for when we can work on our matches?
Best,
Laura
I have a meeting with a teammate today to get an update on this. I’ll let you know as soon as I have more info.
Amazing! We really appreciate it. Thank you so much.
Thanks for your patience. Your bulk imports have been assigned to you and their location IDs are now all consistent. Now if you re-start a match, it should show you all of the correct match candidates.
You have a lot of data and large bulk imports, so I don’t recommend you re-run ID until you’re ready to review those matches to prevent overloading the job queues.
Hi Anastasia
Thank you so much for fixing the location IDs.
We’ve been re-running the identification on the 2023 dataset and the results are still only comparing with the 2023 data. We were wondering if this has something to do with the prior data from previous years (2012-2022) not having gone through detection, as we have previously stated.
If the detection is the issue, is there a way in which we can fix the detection being stuck at (0/X) images? We tried to submit the 2021 images for detection to see if it fixed the identification, but it seems to be stuck.
Thanks again for all the help.
Ah, that’s a possibility. We’re reviewing images that have missed detection in GiraffeSpotter and will ensure those are complete on our end. As soon as I have a status update, I’ll let you know here.
We’ve restarted WBIA and it’s gradually getting through detections that were previously missed.
We’ve also enabled the MiewID algorithm in GiraffeSpotter. It’s been tested on reticulated giraffes, but has not yet been tested on Giraffa giraffa. As you review your matches, let us know if you see improvements in match candidate suggestions with MiewID compared with Hotspotter.
Thank you!
So our 2023 data (our non assigned individual) is still matching to 2023 data, instead of our ‘old data’ (individual assigned data). So we have now sent it all to detection.
We are confused why we suddently have to send our ‘old data’ (individual assigned data) to detection, because last time we asked this, we were told not to send the ‘old’ data til detection and identification.
Sorry for the confusion! I asked @tanyastere about this because it didn’t sound familiar and she said that may have been part of an earlier conversation where your imports were too large and the detections were lagging due to their size.
Hi Anastasia,
Everything seems to be working after all the old data has been to detection. The only upload that is stuck in detection now is “Wildbook2017.4”. Can you force it through detection from your end? Then we are all set for identification
Again, thank you for all the help throughout the process
Hi @lpurlund
I checked about 10 Encounters from this upload and none of them have photos. You may have uploaded the spreadsheet and skipped the photo import.
If you meant to include photos with this import, you’ll need to delete this import and upload both the images and the spreadsheet in a new import.
Hi Anastasia!
We just recieved our first identification, and we are EXTREMELY impressed! We are over the moon of how well it works. Thank you again so much for your help. Your AI tool is truly an amazing and impressive tool, that works great! We are very pleased with the results. 
We have a few requests and questions:
We are missing the last detections for 2023. They havn’t gone through yet. Can you take a look?
Wildbook for Giraffe | Login
Wildbook for Giraffe | Login
Wildbook for Giraffe | Login
It is saying that the identification process isn’t done, although it looks finished?
Could you explain and elaborate the score system, or send a link where we can read about this in detail?
Also can you help us delete this import (Wildbook2017.xlsx) :
Wildbook for Giraffe | Login
Everytime we try it crashes.
Thanks!
Best,
Nadja & Laura
I’ve manually sent these to detection and they’re now complete and ready for ID.
I looked up the import and saw that several ID jobs had errors. I manually re-sent just the jobs with errors back through ID. The GiraffeSpotter queue is pretty busy today, so give it some time to complete and let me know if you’re still seeing issues.
Great question. The short answer is that scoring varies per algorithm and even within different instances of each algorithm. We’re working on ways to make that more transparent in the match page, but we recommend focusing on just the ranking for now. I cover this a bit in our matching tutorial video. Hotspotter only shows match results with a score higher than 0. For example, if you manually update the list to show you more than 12 matches but there are only 3 candidates with a match score above 0, you’ll still only see 3 results shown.
It looks like it’s already been deleted. This message “Your bulk import may not be ready for viewing yet, or task ID a5807bd7-84d0-4389-9dc7-813aa216561d may be invalid” typically means the import was deleted. I verified by looking at your full list of imports and I did not find Wildbook2017.xlsx in that list.
Okay great Anastasia! Thank you!
We started identifying yesterday and experienced that Hotspotter worked better than Miew. Though we would still ike to keep both because Miew is a good extra help.
But the issue is that some run Miew two times instead of Miew and Hotspotter. Fx. this on:
That’s odd. Try starting a new match from the Encounter page. It should show both MiewID and Hotspotter selected as the algorithms to run for the new match.
Hi Anastasia,
We have almost finished identifying all individuals. Is there a way to export the identifications as an Excel file when we are done?
And is there any other data we can extract from giraffespotter?
Thank you
Hi @lpurlund, that’s good to hear!
We have a multiple export types for Encounters and Individuals that you can read more about in our docs: Data Exports - Wild Me Documentation
