Support
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Terms of Service
We are Wild Me, a lab under Conservation X Labs (“Company,” “we,” “us,” “our”) registered in Washington, DC at 1066 31st St NW, Washington, DC, 20007. We operate Wild Me Community Forums (the “forum”), as well as any ot… |
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3 | 325 | April 12, 2024 |
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The Bulk Import Cheat Sheet
Having trouble with your Bulk Imports and don’t want to read the docs? I have good news and bad news: The good news is that this cheat sheet can help you started on the right foot. We also have a training series for s… |
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2 | 2223 | January 31, 2023 |
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New Support Request Process
Hey everyone! We here at Wild Me are working very hard to make sure we are serving you as best we can. With that come some process updates: we have to start thinking at scale because there are so many of you leveraging … |
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5 | 1647 | February 8, 2024 |
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READ THIS FIRST: Wildbook Support
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1 | 1058 | June 25, 2020 |
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Bulk upload stuck on detection - sharkbook
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2 | 16 | March 29, 2025 |
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Assigning new individual name does not work
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1 | 12 | March 28, 2025 |
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Bulk import stuck in detection within FlukeBook
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7 | 39 | March 26, 2025 |
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Lynx bulk import stuck in detection
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9 | 95 | March 26, 2025 |
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Issue with MiewID match results
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15 | 94 | March 26, 2025 |
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Seal Wildbook: Can I filter all Saimaa ringed seal individuals that have a "name"?
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6 | 45 | March 24, 2025 |
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New Logo on Website Footer
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6 | 151 | March 21, 2025 |
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Overview Data Request – Rhincodon typus
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1 | 38 | March 19, 2025 |
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Flukebook identification problem
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10 | 62 | March 17, 2025 |
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Wrong other values (our mistake !)
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5 | 37 | March 14, 2025 |
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Unable to export data
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1 | 36 | March 14, 2025 |
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Can't delete encounter with missing submitter ID
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2 | 34 | March 14, 2025 |
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TroutSpotter Onboarding Training per Jon
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1 | 25 | March 13, 2025 |
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Search Encounters (Classic)
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4 | 41 | March 12, 2025 |
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Internet of Turtles not returning matches
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3 | 47 | March 11, 2025 |
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Zebra wildbook: Customised animal ID can potentially be duplicated to more than one individual. Can this be Solved?
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8 | 60 | March 11, 2025 |
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Questions matching within a project & manual annotations
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8 | 95 | March 7, 2025 |
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Can't send to detection
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7 | 71 | March 7, 2025 |
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Cannot add ID to an encounter
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5 | 159 | March 7, 2025 |
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Change pictures name in the section "Photo Review" of a Flukebook Bulk Import
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3 | 34 | March 6, 2025 |
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Updating IDs before importing new data
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4 | 55 | March 6, 2025 |
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Encounters replicated but corrupted (zombie encounters)
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44 | 456 | March 5, 2025 |
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IA Error on IoT match page
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3 | 107 | March 3, 2025 |
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Equus quagga Identification problems
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3 | 46 | March 3, 2025 |
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Sharkbook matching against global database timing out
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9 | 69 | March 1, 2025 |
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Sharkbook Location IDs – Issue with Hierarchical Classification
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4 | 92 | March 1, 2025 |