Support
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Terms of Service
We are Wild Me, a lab under Conservation X Labs (“Company,” “we,” “us,” “our”) registered in Washington, DC at 1066 31st St NW, Washington, DC, 20007. We operate Wild Me Community Forums (the “forum”), as well as any ot… |
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3 | 207 | April 12, 2024 |
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The Bulk Import Cheat Sheet
Having trouble with your Bulk Imports and don’t want to read the docs? I have good news and bad news: The good news is that this cheat sheet can help you started on the right foot. We also have a training series for s… |
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2 | 1670 | January 31, 2023 |
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New Support Request Process
Hey everyone! We here at Wild Me are working very hard to make sure we are serving you as best we can. With that come some process updates: we have to start thinking at scale because there are so many of you leveraging … |
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5 | 1397 | February 8, 2024 |
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READ THIS FIRST: Wildbook Support
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1 | 950 | June 25, 2020 |
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How I assign results of a bulk import to an existing project
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4 | 9 | November 20, 2024 |
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Naming of New Individuals
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10 | 41 | November 20, 2024 |
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GiraffeSpotter import help
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2 | 11 | November 20, 2024 |
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Error message when confirming no match
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1 | 13 | November 20, 2024 |
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Sharkbook locations - moving "Queensland" locations under "East Coast"
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3 | 16 | November 19, 2024 |
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Stuck in detection again
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5 | 40 | November 19, 2024 |
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Standard Format Export not retaining group size
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7 | 41 | November 19, 2024 |
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Bulk import stuck
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3 | 69 | November 19, 2024 |
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Export session is empty
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6 | 39 | November 19, 2024 |
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Assistance with My Wildbook Account
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2 | 14 | November 18, 2024 |
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Wildbook bulk import stuck in detection
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3 | 21 | November 18, 2024 |
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Encounter.locationID "Sakhalin Island" not appearing in list of approved Location ID's
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1 | 23 | November 16, 2024 |
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Remove organisation GiraffeSpotter
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2 | 25 | November 14, 2024 |
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Can't assign ID
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9 | 93 | November 14, 2024 |
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Errors in GPS coordinates
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4 | 28 | November 13, 2024 |
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Delete duplicated bulk import
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4 | 37 | November 13, 2024 |
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Stuck in detection stage
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2 | 30 | November 13, 2024 |
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Automatic vs. manual annotations
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4 | 62 | November 12, 2024 |
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Export Error ARW
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7 | 46 | November 12, 2024 |
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ARW is not matching
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2 | 28 | November 7, 2024 |
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Turnaround time
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1 | 44 | November 6, 2024 |
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Location ID disappeared
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2 | 65 | November 4, 2024 |
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IoT matching issues
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11 | 314 | November 1, 2024 |
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Questions about changing annotations
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10 | 66 | October 31, 2024 |
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Cannot start match Ziphiids
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1 | 36 | October 31, 2024 |
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Sharkbook - error saving spot maps, errors in bulk uploads, and very slow to do MiewID
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2 | 39 | October 31, 2024 |