Support
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Terms of Service
We are Wild Me, a lab under Conservation X Labs (“Company,” “we,” “us,” “our”) registered in Washington, DC at 1066 31st St NW, Washington, DC, 20007. We operate Wild Me Community Forums (the “forum”), as well as any ot… |
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3 | 89 | April 12, 2024 |
The Bulk Import Cheat Sheet
Having trouble with your Bulk Imports and don’t want to read the docs? I have good news and bad news: The good news is that this cheat sheet can help you started on the right foot. We also have a training series for s… |
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2 | 1292 | January 31, 2023 |
New Support Request Process
Hey everyone! We here at Wild Me are working very hard to make sure we are serving you as best we can. With that come some process updates: we have to start thinking at scale because there are so many of you leveraging … |
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5 | 1141 | February 8, 2024 |
READ THIS FIRST: Wildbook Support
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1 | 803 | June 25, 2020 |
Strange bulk import error messaging
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2 | 14 | July 26, 2024 |
Excel sheet stuck in detection
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2 | 10 | July 26, 2024 |
Timeout popup does not display on new React screens
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3 | 14 | July 26, 2024 |
Confirming match
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3 | 20 | July 26, 2024 |
Identification stuck?
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1 | 14 | July 25, 2024 |
Creating a Manual Annotation
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5 | 34 | July 24, 2024 |
Wild North location ID list changed by (or for) skunk bulk import
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2 | 19 | July 22, 2024 |
Location ID's reverted to an older version again
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2 | 34 | July 18, 2024 |
502 Bad Gateway Error: GiraffeSpotter
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2 | 25 | July 17, 2024 |
No automated submission emails
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44 | 307 | July 17, 2024 |
ARW - Matching won't proceed
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3 | 26 | July 17, 2024 |
GiraffeSpotter site not working
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1 | 26 | July 17, 2024 |
Giraffe bulk import stuck in detection
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3 | 139 | July 17, 2024 |
Link to SeadragonSearch Code of Conduct
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2 | 361 | July 16, 2024 |
GiraffeSpotter - bulk import stuck in detection
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4 | 85 | July 16, 2024 |
Job stuck in queue
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1 | 37 | July 15, 2024 |
Sharkbook.ai is timing out - potential reboot required?
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2 | 24 | July 15, 2024 |
Deploy latest version of WB to Wild North
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4 | 43 | July 12, 2024 |
ACW location ID update questions
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4 | 44 | July 12, 2024 |
[ARW] Bulk Import Stuck In Detection and Admission Of New Users
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1 | 37 | July 11, 2024 |
When a map pin is dropped incorrectly
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8 | 57 | July 10, 2024 |
Image Analysis has returned and no match was found - on flukes that are definitely exist in the catalog
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9 | 74 | July 10, 2024 |
Error with uploading picture in report f0fb6dbf-e980-48cd-8bb6-e8ecaa2684d6
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1 | 34 | July 9, 2024 |
Identification problem Giraffespotter
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10 | 85 | July 9, 2024 |
Adding a Column for Photographer's Name in Bulk Imports
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1 | 31 | July 8, 2024 |
IoT matching issues
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3 | 66 | July 3, 2024 |