Support
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Terms of Service
We are Wild Me, a lab under Conservation X Labs (“Company,” “we,” “us,” “our”) registered in Washington, DC at 1050 30th St NW, Washington, DC, 20007. We operate Wild Me Community Forums (the “forum”), as well as any ot… |
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3 | 700 | April 12, 2024 |
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The Bulk Import Cheat Sheet
Having trouble with your Bulk Imports and don’t want to read the docs? I have good news and bad news: The good news is that this cheat sheet can help you started on the right foot. We also have a training series for s… |
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2 | 3503 | January 31, 2023 |
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New Support Request Process
Hey everyone! We here at Wild Me are working very hard to make sure we are serving you as best we can. With that come some process updates: we have to start thinking at scale because there are so many of you leveraging … |
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5 | 2313 | February 8, 2024 |
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READ THIS FIRST: Wildbook Support
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1 | 1422 | June 25, 2020 |
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Trouble using COCO to export images
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0 | 1 | July 15, 2026 |
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Flukebook loading error
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5 | 28 | July 15, 2026 |
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Bulk import stop at identification
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4 | 12 | July 15, 2026 |
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Bulk importing issues
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2 | 19 | July 14, 2026 |
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MiewID v4 for Flukebook and cross-side matching
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6 | 39 | July 14, 2026 |
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Matching system not working
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6 | 25 | July 11, 2026 |
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Broken link on submission page- SeadragonSearch
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3 | 15 | July 9, 2026 |
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Resend to identification
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1 | 11 | July 7, 2026 |
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Bulk import stuck on detection?
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1 | 9 | July 2, 2026 |
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Sharkbook - Visual Matcher
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3 | 19 | July 2, 2026 |
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Retrain MiewID4.1 for Luangwa Giraffe
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4 | 26 | July 1, 2026 |
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SeadragonSearch- automated detection pipeline not working
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2 | 15 | June 25, 2026 |
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Edit collaboration
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1 | 14 | June 24, 2026 |
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Bulk Import help
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3 | 20 | June 22, 2026 |
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Matching with data from another user
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8 | 39 | June 11, 2026 |
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Problem when doing bulk imports with survey.id and the mediasset quality and keywords
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5 | 24 | June 11, 2026 |
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Privacy Error when trying to access Wildbook
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5 | 17 | June 10, 2026 |
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Problems with detection in Flukebook
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3 | 18 | June 9, 2026 |
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Is it possible to bulk download photos organized by Individual ID folders?
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1 | 13 | June 8, 2026 |
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Bulk Upload - photographer name not coming through
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1 | 10 | June 4, 2026 |
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Matching New Individuals
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1 | 18 | June 4, 2026 |
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Sevengill Sharks – New Project Onboarding
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5 | 50 | June 4, 2026 |
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Automated submission emails missing for at least 1 user in SeadragonSearch
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2 | 13 | June 2, 2026 |
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Uploading too many bulk imports at once?
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11 | 94 | May 22, 2026 |
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Matching results stuck in Flukebook
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8 | 41 | May 16, 2026 |
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Issues with data matches
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1 | 10 | May 11, 2026 |