Support
Topic | Replies | Views | Activity | |
---|---|---|---|---|
Terms of Service
We are Wild Me, a lab under Conservation X Labs (“Company,” “we,” “us,” “our”) registered in Washington, DC at 1066 31st St NW, Washington, DC, 20007. We operate Wild Me Community Forums (the “forum”), as well as any ot… |
![]() ![]() |
3 | 415 | April 12, 2024 |
The Bulk Import Cheat Sheet
Having trouble with your Bulk Imports and don’t want to read the docs? I have good news and bad news: The good news is that this cheat sheet can help you started on the right foot. We also have a training series for s… |
![]() |
2 | 2641 | January 31, 2023 |
New Support Request Process
Hey everyone! We here at Wild Me are working very hard to make sure we are serving you as best we can. With that come some process updates: we have to start thinking at scale because there are so many of you leveraging … |
![]() ![]() ![]() |
5 | 1907 | February 8, 2024 |
READ THIS FIRST: Wildbook Support
|
![]() ![]() |
1 | 1170 | June 25, 2020 |
Bulk import stuck in detection 250704
|
![]() ![]() |
4 | 18 | July 8, 2025 |
Bulk import issues
|
![]() ![]() |
2 | 12 | July 8, 2025 |
Duplicate Location ID - Can we merge?
|
![]() ![]() |
2 | 12 | July 7, 2025 |
Reorganization of my projects
|
![]() ![]() |
10 | 39 | July 3, 2025 |
Occurence IDs - IOT
|
![]() ![]() |
6 | 60 | July 2, 2025 |
Recent bulk uploads seem to be blocked in detection stage
|
![]() ![]() |
1 | 21 | July 1, 2025 |
Bulk Imports in ACW Stuck in Detection
|
![]() ![]() |
1 | 28 | July 1, 2025 |
ACW Imports stuck in detection
|
![]() ![]() |
5 | 350 | July 1, 2025 |
Manta Matcher Task Error
|
![]() ![]() |
3 | 35 | June 30, 2025 |
Encounter data is not showing up in the Encounter Results Table
|
![]() ![]() |
9 | 61 | June 26, 2025 |
Location ID problems in Lynx.Wildbook
|
![]() ![]() |
5 | 56 | June 26, 2025 |
Matching in bulk upload region not expanding to designated area
|
![]() ![]() ![]() |
12 | 152 | June 18, 2025 |
Turtle ID not matching same turtle
|
![]() ![]() |
6 | 95 | June 11, 2025 |
Jobs entering slow queue
|
![]() ![]() |
2 | 86 | June 10, 2025 |
ARW: Bulk Import does not start detection
|
![]() ![]() |
2 | 75 | June 6, 2025 |
How many emails can be associated with an encounter?
|
![]() ![]() |
1 | 60 | June 2, 2025 |
Many New Individuals in Grevy's zebra Zebra Book
|
![]() ![]() |
6 | 163 | May 29, 2025 |
No information on encounters without login
|
![]() ![]() |
1 | 68 | May 29, 2025 |
Bulk Import Detection Not Processing
|
![]() ![]() |
3 | 81 | May 28, 2025 |
Matching not working for Epinephelus tukula
|
![]() ![]() |
7 | 101 | May 28, 2025 |
Editing Annotation
|
![]() ![]() |
2 | 78 | May 28, 2025 |
Kogia Algorythm
|
![]() ![]() |
1 | 69 | May 27, 2025 |
Removed annotations are not deleted from images
|
![]() ![]() |
5 | 194 | May 27, 2025 |
Match results not loading on a bulk import
|
![]() ![]() |
1 | 63 | May 27, 2025 |
Mark Recapture Export – Nested Locations on Sharkbook
|
![]() ![]() |
5 | 84 | May 27, 2025 |
Remove erroneous bulk imports
|
![]() ![]() |
2 | 72 | May 23, 2025 |