Support
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Terms of Service
We are Wild Me, a lab under Conservation X Labs (“Company,” “we,” “us,” “our”) registered in Washington, DC at 1066 31st St NW, Washington, DC, 20007. We operate Wild Me Community Forums (the “forum”), as well as any ot… |
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3 | 339 | April 12, 2024 |
The Bulk Import Cheat Sheet
Having trouble with your Bulk Imports and don’t want to read the docs? I have good news and bad news: The good news is that this cheat sheet can help you started on the right foot. We also have a training series for s… |
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2 | 2288 | January 31, 2023 |
New Support Request Process
Hey everyone! We here at Wild Me are working very hard to make sure we are serving you as best we can. With that come some process updates: we have to start thinking at scale because there are so many of you leveraging … |
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5 | 1676 | February 8, 2024 |
READ THIS FIRST: Wildbook Support
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1 | 1075 | June 25, 2020 |
Unable to export data
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4 | 62 | April 18, 2025 |
Social group - end date
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2 | 13 | April 18, 2025 |
Searching for IDs now giving list of weird results
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3 | 11 | April 18, 2025 |
"Next suggested new ID" increment can re-offer an old IDnumber already assigned
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6 | 30 | April 17, 2025 |
Sharkbook Encounter Catalog Number
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7 | 91 | April 17, 2025 |
Updating location ID on bulk import or large number of encounters
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1 | 17 | April 15, 2025 |
Manta Matcher sending out email stating new encounter is a whale
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5 | 29 | April 15, 2025 |
Bulk uploads (sharkbook) not progressing
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7 | 35 | April 14, 2025 |
Sharkbook - Grey Nurse Shark species only, remove clones
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2 | 25 | April 13, 2025 |
We can't delete a social relationship
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2 | 26 | April 12, 2025 |
My bulk import is stuck in Whiskerbook
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2 | 26 | April 12, 2025 |
Issue with MiewID match results
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21 | 177 | April 10, 2025 |
Deleting multiple encounters from bulk import
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1 | 30 | April 8, 2025 |
Delete encounters
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2 | 40 | April 7, 2025 |
Email notification of updates does not work in Whiskerbook
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16 | 508 | April 7, 2025 |
Bulk import stuck in detection- Amphibian and Reptile Wildbook
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3 | 29 | April 4, 2025 |
3April25 SharkBook Bulk Import stuck at detection
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3 | 38 | April 3, 2025 |
Bug in "My individuals"
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1 | 37 | April 2, 2025 |
Too Many Individuals in the System (Zebra Wildbook - Grevy's zebra)
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2 | 35 | April 2, 2025 |
Bulk upload stuck on detection - sharkbook
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4 | 61 | April 1, 2025 |
Assigning new individual name does not work
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2 | 54 | April 1, 2025 |
Bulk import stuck in detection within FlukeBook
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7 | 70 | March 26, 2025 |
Lynx bulk import stuck in detection
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9 | 149 | March 26, 2025 |
Seal Wildbook: Can I filter all Saimaa ringed seal individuals that have a "name"?
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6 | 70 | March 24, 2025 |
New Logo on Website Footer
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6 | 172 | March 21, 2025 |
Overview Data Request – Rhincodon typus
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1 | 63 | March 19, 2025 |