Known individual not showing up in ID list

Support
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1

What Wildbook are you working in? Flukebook

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?

I am trying to assign a known ID to an encounter, but when I type in the number (1429), it does not show up in the options. This ID has already been assigned to many encounters already, so I know it should show up.

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

I’ve added your example to a ticket for this issue: IoT and Snails not suggesting existing individual IDs after 10.9.2 update · Issue #1394 · WildMeOrg/Wildbook · GitHub

I need more time to see if a workaround is available.

3

Just closing the loop on this one since I seem to have missed updating this. :sweat_smile:

A fix for this went live in July.