Bulk import stuck on Detection

Support
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1

What Wildbook are you working in?

Flukebook

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing?

The photos and Excel sheet were uploaded succesfully, however the detection process has been stuck at 0% for several weeks, therefore I can not send them to the identification process.

2

Hi @lviloria

I’ve resent this import to detection. I’ll send it over to identification as soon as detection completes.

3

Identification is complete! This import is ready for your review.