Bulk import stuck - detections not completing

Bug Reports
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1

What Wildbook are you working in? ACW

What is the entire URL out of the browser, exactly where the error occurred?

This bulk import appears to be a leftover of the disk drive failure issue as it was uploaded 3/30 and is still stuck at 0/20 detections complete.

Since there is no ability to re-run it through detection from the front end, could someone please re-send it to detection from the back-end, please?

I’ve checked the bulk import spreadsheet and it looks fine, which doesn’t surprise me bec this user is using some custom R code to generate the spreadsheets and has uploaded many many sightings using the same code without issue.

thanks!
Maureen

2

Thanks for the heads up! I’ll let you know when detection’s been restarted.

1 Like
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Good morning @Anastasia - I’ve been notified of a couple of other bulk imports from different users that are also incomplete/stuck:

  1. Sent to ID before the disk drive failure and then again after, via @jason, but still no results: Wildbook for Carnivores | Login

  2. Getting error messages on match results pages. This wasn’t on the list I sent @jason after the drive failure so wouldn’t have been re-run by him. The user tells me that it’s been sent to identification at least twice now, last time on 2023-03-30: Wildbook for Carnivores | Login

I’m waiting for links to additional imports that are also still experiencing issues post-drive failure. When I get them, I’ll add them here.

thanks!
Maureen

PS. When I check the handy ACW dashboard @jason gave me access to, the ML queue appears inactive (although the server is up):

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4

The dashboard appears to be working now. It looks like there’s quite a few jobs in ACW going on. I’ll check in with Jason about the status of the stuck jobs.

Screenshot 2023-04-06 at 10.18.13 AM
Screenshot 2023-04-06 at 10.18.13 AM3674×590 109 KB

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@Anastasia @ACWadmin1

I just reissued both to ID. So far so good…will monitor, though there’s a pretty big queue in front of them at the moment.

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6

@Anastasia @ACWadmin1

Though there is still a queue of jobs, I am seeing these bulk imports getting populated with ID results.

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7

@jason @Anastasia - I’m seeing match results coming in for the 2 jobs mentioned above that were stuck in ID. However, the initial bulk import listed above still needs to be pushed through detection, please

Thanks!
Maureen

8

@ACWadmin1

Resent and detections rolling in.

1 Like