In which Wildbook did the issue occur?
SeadragonSearch
What operating system were you using? (eg. MacOS 10.15.3)
MacOS 11.6
What web browser were you using? (eg. Chrome 79)
Chrome 94
What is your role on the site? (admin, researcher, etc)
Admin
What happened?
For this encounter:
We know through visual inspection the animal is TAS-0142 (the image is too low res to match properly through hotspotter). BUT, we cannot seem to add that encounter to existing animal TAS-0142. If you slowly fill in the field for “add to existing individual ID”, you can see that 141 and 143 are there but not 142. But if you do a search on all individuals you can see that this individual is definitely there.
Also tried to pull up the proper match using the visual matcher, but get an error message: “Error fetching data/ gateway timeout” (multiple tries using different computers and web browsers).
Here is the time series for TAS-0142 for reference:
https://wildbook.dragonsearch.org/individuals.jsp?id=2b5b209d-36fc-4815-bc17-4057eb5a942f
What did you expect to happen?
Be able to add an encounter to an existing individual ID.
What are some steps we could take to reproduce the issue?
Try to add this encounter to TAS-0142.
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report