Collaboration Request Error Message

In which Wildbook did the issue occur?

What operating system were you using? MacOS Ventura 13.4

What web browser were you using? Safari

What is your role on the site? admin

What happened?
I am writing to ask about an error message I received when trying to accept a collaboration request? When I click this, I get the error message below.

What are some steps we could take to reproduce the issue?
This is the url with the error message:

This is the error message:
ype Exception Report

Message Filtered request failed.

Description The server encountered an unexpected condition that prevented it from fulfilling the request.


javax.servlet.ServletException: Filtered request failed. org.apache.shiro.web.servlet.AbstractShiroFilter.doFilterInternal( org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter( org.ecocean.servlet.StrutsUTF8Filter.doFilter(

Root Cause

java.lang.NullPointerException org.ecocean.servlet.LoginUser.doPost( org.ecocean.servlet.LoginUser.doGet( javax.servlet.http.HttpServlet.service( javax.servlet.http.HttpServlet.service( org.apache.tomcat.websocket.server.WsFilter.doFilter( org.apache.shiro.web.servlet.AbstractShiroFilter.executeChain( org.apache.shiro.web.servlet.AbstractShiroFilter$ org.apache.shiro.web.servlet.AbstractShiroFilter.doFilterInternal( org.apache.shiro.web.servlet.OncePerRequestFilter.doFilter( org.ecocean.servlet.StrutsUTF8Filter.doFilter(

Note The full stack trace of the root cause is available in the server logs.

Thanks for letting us know about this. Do you mind sending a collaboration request to apagan so I can try to reproduce the error on my side?

I was able to set up a collaboration between my primary account and my test account and didn’t see any error when I accepted.

I just sent you an invitation from my test account. Can you let me know if you’re still seeing the error? I’m trying to determine if this was an issue that may have resolved itself or if there’s something going on with your account we need to dig into.

Hi @AnaEguiguren

I haven’t heard back from you in a while. Are you still seeing this error message on collaborations?

Since it’s been a while since I’ve heard from you, I’m going to close this request.