We apologize for a continuing Azure service outage that is impacting the following Wildbooks:
- African Carnivore Wildbook
- Wildbook for Iberian Lynx
Wild Me has received several generous rounds of Azure credits from Microsoft to help keep the costs of our mission down. As each round of credits has been used up (called a “sponsorship”), our account has reverted from a sponsorship to a paying account, and Wild Me’s payment card on file began to be charged again.
For unknown reasons, as this latest round of credits was used up, Wild Me’s sponsorship account was not converted into a paying acount but rather suspended with no description of follow up action. Even more confusingly, this suspension only applied to servers in the West US region of Azure. Servers in other regions were stopped temporarily but then were brough back online in the evning of 11/24.
Wild Me is working today (11/25) to unblock the final batch of US West servers and will report back here with progress.
Thank you and apologies fo the temporary interruption. All data and platforms are intact. We’re working to resolve issues on the Azure administration side that are out of our control.