Critical Bug: Error message about sage request and remote sage database

In which Wildbook did the issue occur?
Snail Codex

What operating system were you using? (eg. MacOS 10.15.3)
Windows 10 pro

What web browser were you using? (eg. Chrome 79)
Google Chrome

What is your role on the site? (admin, researcher, etc)
User manager

What happened?
Errors are occurring when adding new annotations and saving.

The new annotation is still added and is visible, but committing assigned annotations and running the identification process results in the following error message.

Step <Progress(guid=8f1b7021-4b04-445f-8839-6f1948e9843d, description=β€˜Sage identification for Annotation UUID(β€˜03473aca-fdba-46e6-9e60-213ee1902297’)’, status=failed, percentage=4, eta=9.0, active=False, complete=False, skipped=False, failed=True, skipped=False, created=2024-06-05 21:38:52.086856, updated=2024-06-05 21:38:53.199781)> failure: β€œTried to start an ID job with annotation content GUIDs that are not in the remote Sage database, missing: {UUID(β€˜e4135b9c-49d9-4e3a-8ec3-0abd7867a8f8’), UUID(β€˜3baf24ba-94d8-4227-b418-ef7cf0222cbc’), UUID(β€˜29048923-a7d4-4043-9697-6c4a4241e9e4’), UUID(β€˜1821d717-366c-418b-a2a5-e5970d9a05a8’), UUID(β€˜104469fe-bb6d-4f3c-b3e4-5b24f1e24b21’), UUID(β€˜0c5097ea-c28e-4f12-8edd-2de5b928bd76’), UUID(β€˜291f4ecd-2450-44a6-baa1-0497f569d8ce’), UUID(β€˜95ff90af-5d8d-4741-8f53-db9a99953fdd’), UUID(β€˜7e83f3fb-1761-4523-8cf3-c7cfde5fa7d0’), UUID(β€˜8cebb419-30b6-4e3d-8a05-6bace15192fd’), UUID(β€˜17c74af9-ca83-4ab1-a3a4-028ec312ed7f’), UUID(β€˜ae066509-e3a4-42c8-963f-bb78a90b7ca6’), UUID(β€˜e72f4e5e-e586-46d5-af23-58c79dfb5033’), UUID(β€˜337e3a93-0894-4f77-9881-c6e36c206852’), UUID(β€˜dc552ec2-cfc7-422a-9ed2-95af1f92d38f’), UUID(β€˜2280f8bf-7e5f-47dc-b46b-1b3bf053ce2f’), UUID(β€˜036ca430-ce90-4761-9757-dab2ee20bc12’), UUID(β€˜a4b99ec6-7a5c-4678-90aa-4040af4f4033’), UUID(β€˜10bfc001-0f1f-4917-b1ee-0e4da1ae4460’), UUID(β€˜fb9406ab-b5cf-4e22-b175-366cf86c78ce’), UUID(β€˜3cdc9ea2-3e81-46d0-82b2-414db274468e’), UUID(β€˜cadcfe8e-d6d0-4ec8-bb3b-21ce79dbefae’), UUID(β€˜41965ba6-e9c7-44b6-aeb6-ec113bcb9665’), UUID(β€˜122a94d1-cf06-41c8-a91f-4ed96d9b19ec’), UUID(β€˜275ef489-2f1d-4fb1-8c4d-f87940f9d5a0’), UUID(β€˜5a8fdfbf-ff21-48fe-8fb1-a9dc7ac9a1f0’), UUID(β€˜103bb5c0-704a-47c0-9f1e-d0e05ea40f2f’), UUID(β€˜9c5caa67-733d-4cdb-8741-71c799fc8c35’), UUID(β€˜bb342505-f98f-46dd-8961-36c1dc68ac29’), UUID(β€˜88c4f0b7-cb1b-41b3-954c-e8e46fa6c389’), UUID(β€˜72fe6984-d0f4-4a9f-927d-efa852a90134’), UUID(β€˜76f6453a-9f37-45f1-b2ce-63f1e061a6a7’), UUID(β€˜0d7dc99d-524f-4f9d-8078-6ccd626cac66’), UUID(β€˜0aec9325-8137-4091-886b-6b3a9cfa8fc8’), UUID(β€˜2c19778b-97fe-495c-a054-a26f31c34f66’), UUID(β€˜35d8340c-570b-498a-9eb2-30c0f7bd86f3’), UUID(β€˜e3bbdd90-c75f-430e-b31e-346d00c1a4a7’), UUID(β€˜260883d1-4780-45f9-a94d-3d134a4e7f8b’), UUID(β€˜91ee3d21-f00c-4feb-a9ed-2b60b2c03de1’), UUID(β€˜aa0538a2-6644-4807-9db4-4664ecc7d0fd’), UUID(β€˜41eac0d6-ccb9-448c-94a7-a01e9f32b2f4’), UUID(β€˜343991c1-5054-40d0-876e-6397a19d5adf’), UUID(β€˜6a5222fd-822a-47d8-8754-09d406573b98’), UUID(β€˜f8be1d9b-02dd-45af-abbc-a0a4ea571cbe’), UUID(β€˜59b1e0e4-b5c5-47b6-8884-2c3d3e1e7daf’), UUID(β€˜2ce8efb7-b418-47ad-a0e2-cb837a3f0801’), UUID(β€˜f8da99d4-dd96-46a9-95ae-ed1c5dc519f2’), UUID(β€˜eb5efd39-8089-4937-8f07-ae03e503dd88’), UUID(β€˜8e543481-41d1-4847-a09f-e7859df45721’), UUID(β€˜4e226856-1231-41c7-93e3-d678fea3b23b’), UUID(β€˜f2a9af67-eb7f-49c1-ba3f-064d8ebd7841’), UUID(β€˜6684cb84-a36b-4d8d-a318-2ba53934b807’), UUID(β€˜9e077d7a-f726-41fd-9021-087d49686c7b’), UUID(β€˜87b7e326-f23f-4ccf-9e56-b6216f1e68f1’), UUID(β€˜b4ded337-ac2e-42b6-a32d-bcbdebba7caf’), UUID(β€˜e2d64b01-8695-49e8-8cfd-444d4f7d7b1d’), UUID(β€˜ab431e0e-1a46-42f7-a380-1c080e5e08b5’), UUID(β€˜c7e6d0de-b7aa-4354-9968-8820e660b7ca’), UUID(β€˜bc89999a-d9bc-48d5-9a14-a2655636cbc8’), UUID(β€˜c64a8bbd-9011-4ed3-b27e-50a8676424dc’), UUID(β€˜6195d1e6-ce78-44eb-a9d0-0157032ca737’), UUID(β€˜9ce5e9f9-4142-495c-84b5-c451811d03a2’), UUID(β€˜49f0d535-66dc-4405-994e-e0e827db296d’), UUID(β€˜646f1bc9-f070-4579-8533-1226acf53dc7’), UUID(β€˜92780932-4964-47a8-b162-4d637bf49643’), UUID(β€˜c888d096-0433-4efc-b731-d89bc31b9399’), UUID(β€˜ae965792-6894-4629-858d-f4275c7b963b’), UUID(β€˜0189cb17-2740-444b-98d6-f21ba689ab61’), UUID(β€˜ab4c15ef-de78-48cf-9a4a-1c5686a84e19’), UUID(β€˜f0451902-320e-4adc-9524-ea1a152f53ad’), UUID(β€˜c2691780-9b8a-4923-b8c4-d2fce48deb8b’), UUID(β€˜0ca8cd29-f954-4fbc-b1c2-1a24bd583bf3’), UUID(β€˜2ad02cff-e5ba-4454-8451-aa11ce991631’), UUID(β€˜3a2112cf-6157-43a4-bcea-e9ae02c48fac’), UUID(β€˜94f9e407-bfcb-4556-82d2-4b41128f4c08’), UUID(β€˜d9b8533d-8717-4e6e-890c-1370c65fd638’), UUID(β€˜6de8061e-1fe5-4a30-a3b0-9e947d109c43’), UUID(β€˜543e97fb-dab0-470d-8038-e465a0421a65’), UUID(β€˜b6019b7a-da36-4109-9b58-2feffba9376c’), UUID(β€˜354e273f-883d-44fd-a025-ace2a952b5ed’), UUID(β€˜4a43eaa8-9c76-4451-942d-9fa77599704a’), UUID(β€˜cb7b045a-8915-4445-a505-b4dc61d1f186’), UUID(β€˜596941d9-1e65-4114-8724-a603e220dd32’), UUID(β€˜5a3c3c1d-595f-493f-a973-1e881bb69dda’), UUID(β€˜fd2a237f-d5ff-4c4a-ac96-462ee7d5235f’), UUID(β€˜86182fa5-9625-4cc0-b43f-ca8ba73574cd’), UUID(β€˜be134c11-b51e-40a5-a4b7-615d3d736099’), UUID(β€˜4adb5523-13e9-4f01-9f06-6ebb2c2b0ad7’), UUID(β€˜e4868fac-c17f-4848-8987-b5fc47ce6378’), UUID(β€˜3a85ec39-1b5a-4fa0-af1a-4c01bbd46ae4’), UUID(β€˜4a74fa18-b712-4b6f-96c2-e546db0aa76a’), UUID(β€˜d60dc385-d4ef-4f5d-a610-dbde197220d9’)}”

What did you expect to happen?
No error messages and annotations to be compared to database of previously identified snails.

What are some steps we could take to reproduce the issue?
Not sure. There are uploads waiting in my pending sightings that can be used to reproduce these errors.

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

Thanks for the heads up, @Kupaa!

This is happening with all manually annotated sightings and not just a specific one, correct?

Nm, I see it happening with my own test sighting. We’ll need to spend some time researching this and I’ll get back to you as soon as I have an update.

We resynced all annotations and it appears to be behaving correctly now. Can you try again and let me know if you see anything amiss?

Edited to add ticket for this issue: Snail Codex manual annotation error Β· Issue #643 Β· WildMeOrg/codex-frontend Β· GitHub

@Anastasia Thank you! The program is running smoothly once more.

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