What web browser were you using? Chrome Version 88.0.4324.104
What is your role on the site? admin
What happened?
There’s an encounter record that has 2 cheetahs in it but too blurred to be identifiable. My intent was to add annotations around each cheetah, mark each as “unidentifiable” and then delete the original, unannotated encounter. Here’s what happened:
I clicked on “add annotation”, added the 1st annotation
I clicked on “add annotation”, added the 2nd annotation
Clicked on the links for each new encounter created to open those encounters - marked each as “unidentifiable”
Went back to the tab with the original encounter, selected “delete encounter”
Went to one of the new encounter records and it was now showing this:
Went to the 2nd new encounter tab and clicked on the arrows on the (yellow) annotation for the other encounter record that had just disappeared per #6 above and the tab refreshed to show this:
So now all 3 encounters are gone.
What did you expect to happen?
2 new encounters with new annotations would not be deleted when I deleted the original, unannotated encounter.
What are some steps we could take to reproduce the issue?
Here’s the info from post deletion of the original encounter record: Success: I have removed encounter 1348be2b-fc75-46b5-9e2d-52a9b9c36a9b from the database. If you have deleted this encounter in error, please contact the webmaster and reference encounter 1348be2b-fc75-46b5-9e2d-52a9b9c36a9b to have it restored.
I double checked our EncounterDelete code, and it can only accept one Encounter number to delete at a time. There should not be a cascading way for multiple Encounters to be deleted.
Would you be able to set up some test data for us to try this with? Your data example looks like real data that I don’t want to delete during testing.
Hi @jason - I should be able to upload some data you can use to test with. In the meantime, is it possible to recover that deleted encounter record? I can re-create the additional ones as I was trying to do initially once it’s restored, if the heads go undetected again.
Meanwhile, I’ll prep some test data to upload and will let you know once it’s ready for your testing.
Hi @jason, I’ve just uploaded a sighting of 12 pics under occID: WMtest_GB061_SimonVegter, under my userid. You can use these for testing and I will delete them once you’re done. thanks
I sent a link for an unlisted YouTube video attempting to reproduce the issue (I could not). Please let me know if I need to change the tested scenario.
Hi Jason, per my reply in email - Your video followed the steps correctly, as far as I can tell. I suspect additional specific conditions are needed to re-create the issue because the issue doesn’t happen every time we delete an encounter after adding new annotations; it only happens sometimes. So I think it’ll take multiple iterations of doing this to see it happen again.
Hi @jason, I think at least one of the additional conditions that create this issue is that the original encounter record’s media asset has no annotations on it. I’ve discovered that when new annotations are added in that scenario, one of them is applied to the original encounter record’s thumbnail image. So when we add annotation, then save, then open the “newly” created encounter record with the new annotation on it, it’s actually the same encounter record as the original. I’ve sent you some examples via email where we haven’t yet tried to delete the original encounter record.
This doesn’t explain, when more than one annotation is added to a media asset with no annotations on it, and then the original encounter record is deleted, why the other newly created encounter records also get deleted but hopefully this helps narrow down the diagnostics of this issue?
Also, I have recently begun receiving notifications in email of when encounters are being deleted in the system. When a new issue arises, related to and around the same time as, changed functionality, I always wonder if the 2 are related.
