Detection status: processing message on Media Asset

In which Wildbook did the issue occur? ACW

What operating system were you using? (eg. MacOS 10.15.3) Win 10

What web browser were you using? (eg. Chrome 79) Chrome

What is your role on the site? (admin, researcher, etc) Admin

What happened? Researcher was doing manual annotations on encounters where system had not detected animal in image and when I returned to examine the results there was no bounding box and the message Detection status: processing was present on multiple Media Assets.

Multiple encounters are in this state

What did you expect to happen? An annotation box be created so matching could be kicked off.

What are some steps we could take to reproduce the issue? No idea - possibly bad connection or interrupted connection?


Hi @PaulK,

Can you please provide links to these? Manual annotation does not create the “processing” detection state on the MediaAsset, but an asset sent to detection that does not receive a response (for whatever reason) does. I went to this page:

And saw that 58 wild dog MediaAssets were in processing. I sent those to detection, and you may see the issue above resolved shortly.

I also note that 247 leopard MediaAssets are in processing. Should I resend those to detection as well?


Hello Jason

If somebody has successfully run detection since on the same media assets could we end up with a bunch of duplicates ?

If not, please push both Wild Dogs and Leopards thru processing for us.

We are not sure who may have run the Leopard data but it is possibly from last year when Kasim was working in the system.




OK, we’re good for wild dogs:

MediaAsset Detection States

  • complete: 11048
    • Have acmID: 11048

No. If anyone runs detection and it returns its results, status is set to complete.

I’ll re- run the leopards assets too.

Leopard results looking better:

MediaAsset Detection States

  • complete: 2137
    • Have acmID: 2137
  • error: 1
    • Have acmID: 0

That error is missing file DSCN7205.JPG on this Encounter: