Display in Firefox Browser

Bug Reports
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Hi,

This is just a small bug for Firefox users. Not so annoying, because it can be solved easily by changing browser, but it can be disturbing for a new user.

In which Wildbook did the issue occur?
=> Whiskerbook

What operating system were you using? (eg. MacOS 10.15.3)
=> Windows 10

What web browser were you using? (eg. Chrome 79)
=> Firefox 102.10.0esr (64 bits)

What is your role on the site? (admin, researcher, etc)
=> Orgadmin

What happened ?
=> Firefox often doesn’t display the menu next to the pictures, nor the green lines, in the encounters (sometimes it does, though):

image
image1207×744 105 KB

What did you expect to happen ?
Here is the normal display with the same encounter opened in Edge. I circled in blue the things that should also appear in Firefox but don’t.

image
image650×557 128 KB

What are some steps we could take to reproduce the issue?
Open an encounter in Firefox (but sometimes it works, sometimes it doesn’t)

Thanks :slight_smile:

1 Like
2

Thanks for the heads up! I’ve added this to our list of bug reports. I checked this in the latest version of Firefox on Mac (112.0) and also had missing annotations and menus.

2 Likes
3

Updating to include ticket link tracking this issue: Missing annotations and hamburger menu in Firefox on Whiskerbook · Issue #296 · WildMeOrg/Wildbook · GitHub

1 Like
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@Anastasia While investigating something else, I was able to reproduce this issue in SeaDragon Search for encounter 330a1f57-3112-4b4e-b6cd-0e677b30439a, so this isn’t restricted to just Whiskerbook

2 Likes
5

Thanks for the update, @tanyastere!