Do not create an invisible account when entering a photographer name

Hi !

I wish you all an excellent year 2025, full of success, joy for you and your loved ones and great progress in the scientific monitoring of wildlife !

I am posting a feature request which would resolve difficulties related to email addresses.

What Wildbook should this feature be in?
Whiskerbook (+ all of them ?)

What would you like to see?

When one provides a photographer name and associated email address in an encounter submitted, it appears to create an “inactive account” with that email address.

This poses a problem later, the day we want to create a Whiskerbook account for this photographer (for example when he starts to have several data, or when we have been able to “train” him).
In fact, the software does not let me create an account in this case since, according to it, the email address is already used.

I therefore propose that the functionalities linked to the photographer “Name” and “Email”:

  • Are no longer mandatory (example: you can put a photographer name without necessarily having an email address, or vice versa,
  • Do not create an account and are only an information linked to the encounter (like the status “dead”/“alive”, or “male”/“female”).

I’m not sure I’m very clear in explaining the situation, don’t hesitate to ask me to rephrase

Thank you in advance and another very happy new year to you

Hi @Lucas! Welcome back

This behavior is true for any public submission and not just the photographer field. If you need to make an account for a user that was previously a public submitter or added as a photographer, just click on their name in the User Management page and then scroll down to the Create/Edit a User section. Their name and email address will already be there, you just have to give them a username, password, and roles and then save your changes.

You may need to do a separate search for encounters with their email address and update the assigned researcher to their new username if their old encounters were previously assigned to the public user.

Hello @Anastasia :blush:
Thank you for your response :slight_smile: Unfortunately I don’t see these accounts in “User management”, because I only see the accounts of my organization, and it seems that the “inactive accounts” created are not attached to any organization.

However, the submitters are indeed from our organization and the photographers are also, it is simply that they did not yet have an account when the data was entered.

Thanks for clarifying. While we figure out the best way to address this, you can work around this by messaging staff/an admin to help finish setting up the account.

I have a ticket drafted for this: Edit existing user outside of org as an orgadmin · Issue #975 · WildMeOrg/Wildbook · GitHub

We’ll still need to figure out how we want to define the scope, but the placeholder accounts will likely not go away as they’re associated with UUIDs for submitted data that help keep us in compliance with privacy laws like GDPR and CCPA.

You’ve had a pretty strong history of QAing site issues for us. Have you considered joining our open source community to contribute code? Instructions are in Wildbook’s Github repository if you’re interested.