Email not sent when Encounter matched if submitted not logged in

In which Wildbook did the issue occur?

What happened?
When submitting an encounter while not logged in: An email address is
added to the “Submitter” email field. When the encounter is submitted,
the email shows up on the encounter page, but the user is not notified
via email when the encounter is matched to an individual.

What did you expect to happen?
The owner of the submitter email address to be notified when the encounter
is matched to an individual.

What are some steps we could take to reproduce the issue?
While not logged in, submit an encounter and fill out the submitter email
address with an address you have access to. Match your test encounter
to a name Individual animal, and see that you receive no email.

Reported by Cassie from Wild Dolphin Project on Flukebook.


Hi Cassie,

There is a new fix in on Flukebook that should repair emails being sent to users when their encounter is matched to an individual, even if the user submits the encounter when not logged in. As long as the matching researcher leaves the ‘suppress email’ checkbox empty and the submitter has included an email address this should behave as expected.

Please let me know if this resolves the issue for you.

Thanks for your patience on this.