In which Wildbook did the issue occur?
Flukebook
What operating system were you using? (eg. MacOS 10.15.3)
WIndows 10, version 22H2 (operating system build: 19045.3570)
What web browser were you using? (eg. Chrome 79)
Chrome Version 119.0.6045.124
What is your role on the site? (admin, researcher, etc)
Researcher
What happened?
I work on sperm whales with CCS organization. Beginning of the year (feb/march 2023), I’ve imported all of my pictures data on Flukebook for 2021 and 2022 and I’ve got some match with DSWP program for 45 of the individuals (out of 62). So I merged CCS individuals with DSWP ones when matching. And now I’ve got this big issue: when I go on “my data”, “view my individuals”, I cannot see anymore a part of the individuals that merged with DSWP individuals.
So I thought, it was just a bug so I checked on the individual page of each individual (going to “search”, “individual search” and then selecting “Physeter macrocephalus” before searching) and I found that the merging process has been successful because the page of the individual displays DSWP name as the main one and CCS name in the mention “other values”. But when looking into the encounters section, I found that neither my encounters nor the pictures associated are appearing.
Because of the mention " X encounter(s) (not all may be currently visible)", I thought it was maybe an usual situation after a merging process but when I decided to upload the excel file linked, my encounters are still missing.
I’m quite worried because I don’t know where are my encounters and pictures associated for those individuals, and if I have to import all of those photos again.
As an example, here is a list of the 10 first individuals concerned:
CCS_Pm_0001 = 6058; CCS_Pm_0002 = 5560; CCS_Pm_0004 = 6219; CCS_Pm_0005 = 6348; CCS_Pm_0007 = 5163 ; CCS_Pm_0009=5126; CCS_Pm_0010=5946; CCS_Pm_0011=6093; CCS_Pm_0012=5585; CCS_Pm_0021=5147
I think this is a recent problem because at the time that I’ve imported all (around April 2023), it was correct and I could find my encounters in the excel uploaded. It’s just recently when checking that everything was still here before going through 2023 pictures with Flukebook that I found out that a part of my individuals have disappeared.
What did you expect to happen?
To have all of my individuals present into the dedicated section, even if it was under their new names for the merged ones.
What are some steps we could take to reproduce the issue?
You could try to go to the individual page of one of the individual quoted above, for example CCS_Pm_0013 (aka 6242) and see that the pictures and date were CCS team has seen this individual are missing (2021/07/21; 2022/09/27; 2022/09/28; 2022/09/29).