Error Message When Matching

In which Wildbook did the issue occur? Flukebook

What operating system were you using? (eg. MacOS 10.15.3)
Windows 10

What web browser were you using? (eg. Chrome 79)

What is your role on the site? (admin, researcher, etc)

What happened?

Received the following error on a ne tab when I click inspect on a potential match.
{“status”: {“success”: false, “code”: 400, “message”: “Route error, Python Exception thrown: “””, “cache”: -1}, “response”: “Traceback (most recent call last):\n File “/wbia/wildbook-ia/wbia/control/”, line 1196, in translated_call\n result = func(**kwargs)\n File “/wbia/wildbook-ia/wbia/web/”, line 1290, in query_chips_graph_match_thumb\n raise controller_inject.WebMatchThumbException(*args, message=message)\nwbia.control.controller_inject.WebMatchThumbException: \n”}

What did you expect to happen?

What are some steps we could take to reproduce the issue?
Check out this matching page and click the top match under PIE.

@JakeLevenson looks like WBIA’s been restored. Could I trouble you to confirm that this is working again on your end?

I don’t know what that means, but I think it’s working! :slight_smile:

1 Like

I’ll mark this one as resolved. Now, to take a look at your other posts…