Error updating encounter: no valid record could be found or created for name

In which Wildbook did the issue occur?


What operating system were you using? (eg. MacOS 10.15.3)

MacOS 12.0.1

What web browser were you using? (eg. Chrome 79)

I tried Safari and Chrome

What is your role on the site? (admin, researcher, etc)

orgAdmin / researcher

What happened?

When I go to confirm a match, I get the following error message:

Error updating encounter: **No valid record could be found or created for name: fffcffe8-6ef8-4d22-8b6a-503ed80ecbe9

What did you expect to happen?

I expected the match to work and the encounter to be updated with the new ID.

What are some steps we could take to reproduce the issue?

Go to my a Flukebook catalog with unmatched encounters –> match results –> try to confirm a new match.

Screen Shot 2022-04-13 at 7.26.08 PM

Hi @lmcpherson

I saw the issue and was able to implement a fix. We introduced the bug in some recent attempts to make the related code here less complex.

Can you please give it a try again?


Hey Jason,

It’s working now! Thanks so much.


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