Error when trying to Inspect Match Results

Bug Reports
1

In which Wildbook did the issue occur? ACW

What operating system were you using? (eg. MacOS 10.15.3) Win 10

What web browser were you using? (eg. Chrome 79) Chrome latest

What is your role on the site? (admin, researcher, etc) Admin

What happened? When I went to inspect a Match Result got error message :
***{“status”: {“success”: false, “code”: 400, “message”: “Route error, Python Exception thrown: “””, “cache”: -1}, “response”: "Traceback (most recent call last):\n File “/wbia/wildbook-ia/wbia/control/controller_inject.py”, line 1217, in translated_call\n result = func(kwargs)\n File “/wbia/wildbook-ia/wbia/web/apis_query.py”, line 1162, in query_chips_graph_match_thumb\n raise controller_inject.WebMatchThumbException(args, message=message)\nwbia.control.controller_inject.WebMatchThumbException: \n"}

What did you expect to happen? to see the match with matched areas hi-lited

What are some steps we could take to reproduce the issue? see this URL

https://africancarnivore.wildbook.org/iaResults.jsp?taskId=5bb00f69-cd31-47ac-bf3e-10a794eeb46d

If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report

2

These appears to be an error from IA; we’re tracking down the cause right now.

3

@PaulK (and @ACWadmin1)
We’ve got this fixed! Happens when you inspect historical matches that occurred before an ID changeover that occurred.
If you run into it again (you very much shouldn’t, but if!), try redoing the match. It should resolve it.

Thanks!
Tanya