Errors and missing rows when uploading spreadsheet following bulk import

In which Wildbook did the issue occur?
Zebra Wildbook

What operating system were you using? (eg. MacOS 10.15.3)
MacOS 11.4

What web browser were you using? (eg. Chrome 79)

What is your role on the site? (admin, researcher, etc)

What happened?
After deleting a bulk import, when I tried to re-upload the spreadsheet I received a page of errors. Underneath the errors several rows of the spreadsheet were missing but everything else was green. I initially thought something was wrong with my spreadsheet since I was able to upload other spreadsheets with no problem, but have been unable to find anything wrong.

What did you expect to happen?
All rows of the spreadsheet normally upload without any errors.

What are some steps we could take to reproduce the issue?
Upload the specific spreadsheet.

Hi, @ahsi !
Could I trouble you to email the spreadsheet that you are working with to and also to @colin at

Many thanks,

Hi, @ahsi !
Were you able to resolve this on your own?
I could not find a spreadsheet in my inbox, and I want to make sure that I didn’t miss anything!
Thank you,

@ahsi just following up on the status of this.

Hi Mark,

I’m not quite sure what the problem was, but I haven’t been having issues with it anymore! I’ll let you know if the problem comes up again.


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