For future reference, if you need help with bulk imports, it’s best if you can include the direct links to the imports you need help with so I can access them faster instead of having to manually search for each one by spreadsheet name.
No worries! Sometimes email is best if dealing with support issues that need to be addressed privately. The forum gets checks more often than our inboxes, so posting here is the best way to get support.
excelbulkimport12021Ks.xlsx - The Match Results by Class column shows that these imports are waiting to queue. In our Bulk Import FAQ, we have a section with the list of statuses you see here and what they mean. In this case, “waiting to queue” means that it’s waiting its turn to enter the image analysis queue.
excelbulkimport52024Ks.xlsx - This is the same import from your previous post. Since it’s already being tracked in its own post, I’ll post any updates about it there.
How recently did you send these imports to Identification? Were they sent today or did you send to ID over the weekend?
With Ioena, who send you too a lot of bug report for the stenella species on the Louise Simon Account, we think that since we are working on species never studied before on flukebook, this may be responsible of our issues, don’t you think so ?
No, it sounds like there was an issue in Flukebook with our image analysis pipeline. These should start working their way through the queue but it might take a little bit as all imports from the last couple of days were affected.
Can you let me know tomorrow if none of these have begun to show match results yet?
Hi and thank’s for your answer. Today, all of my Bulk are still blocked, except this one “excelbulkimport52024Ks.xlsx” which has finally gone through identification, which is even finished. For the others, there is no identification made on the total encounter for each Bulk
And for example, Rebeca, who is now working on the bottlenose dolfin, has sent to identification one of their Bulk import just yesterday, and today i’ts already finished.
Go ahead and start resending them to ID. The issue that stopped them from completing the queue appears to be fixed so you should start seeing faster progress now.