Images not sent to IA

Hey all,
I’m having some issues with the IA, which prevents me from analysing/matching our data. Somehow, the photos got “stuck” in the process of IA and won’t be processed…
Could you help me with that?
Many Thanks!

In which Wildbook did the issue occur?
Amphibian and Reptile Wildbook

What operating system were you using?
Windows 10

What web browser were you using?
Mozilla Firefox

What is your role on the site? (admin, researcher, etc)
admin and researcher

What happened?
After the Bulk import I clicked on “send to IA”. But the images haven’t been sent there for days.

What did you expect to happen?
Images should be sent to IA, so that I can continue matching them.

What are some steps we could take to reproduce the issue?
I’ll provide the link here and a screenshot:

Hi, @Pia !
Amphibian’s IA is still super sluggish; we apologize for that. One of our IA folks is on vacation this week, and the other’s PhD dissertation is due in a few days(!). So, we will definitely get to you asap!
Many thanks,