Inconsistent errors during detection and matching "attempting to fetch results"

In which Wildbook did the issue occur? - Flukebook

What operating system were you using? Windows 11 Home
Version 25H2

What web browser were you using? Chrome Version 146.0.7680.153 (Official Build) (64-bit)

What is your role on the site? - Researcher

What happened?

I have had several incidences when the programme would detect the fluke in a submitted encounter, but the annotation would not be complete for matching. (All encounters are individual encounters, not a bulk import.) I include an example below:

https://www.flukebook.org/react/encounter?number=2775a638-7c46-4bc4-b2a6-4fadff1461b8

I have added another annotation manually to some encounters when I had this problem, to then try to do the matching. Below I include an example, however now I am receiving the “attempting to fetch results” error. https://www.flukebook.org/react/encounter?number=2a1f476d-9845-40c7-b7f9-ee683a9d8289

I have also been having a few errors during the matching phase that usually would be solved by refreshing the page, however I have recently come across the encounter below that is stuck with the message “attempting to fetch results” and “there was an error parsing results”. Below are two examples.

Please can you help to work out what the problem is here.

Many thanks, Ruth

Thanks for the examples! I’ll need more time to work on this. There is definitely some unusual behavior I see that I’ve not run into before.