Individual ID dropdown does not include all our marked individuals

In which Wildbook did the issue occur?

Snail Wildbook

What operating system were you using? (eg. MacOS 10.15.3)

Windows

What web browser were you using? (eg. Chrome 79)

Chrome

What is your role on the site? (admin, researcher, etc)

Researcher

What happened?

I tried to assign encounter:c29a0d7b-1211-4c8a-a83b-2db214252815 to marked individual “136_achmus_makw_2023” but it did not have an option in the Individual ID dropdown menu. It was prompting me to create individual “136_achmus_makw_2023.”

What did you expect to happen?

I expected the Individual ID dropdown menu to have all our marked individuals, so I could have chosen the correct ID and mark the encounter with this individual’s name.

What are some steps we could take to reproduce the issue?

Try to identify a snail as individual “136_achmus_makw_2023”.

Thanks for reporting this @Kaci. This sounds like the issue we’re investigating in this topic that we’re currently tracking in this ticket.

Feel free to share any additional examples of IDs this is happening with to help us debug this.

Hi @Kaci

Thanks for your patience. We’ve got a fix in place and the test encounters we’ve tried to assign are being correctly suggested now. Do you mind verifying this looks good on your side as well?

Hi Anastasia!

It works perfectly now, thank you so much!

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