IoT annotations and match results problem

In which Wildbook did the issue occur? Internet of Turtles

What operating system were you using? (eg. MacOS 10.15.3) MacOS 10.15.7

What web browser were you using? (eg. Chrome 79) Safari 15.0

What is your role on the site? (admin, researcher, etc) Admin

What happened?
Earlier this week IoT was not placing annotations on encounters I uploaded - and the encounters still remain without annotations:

For encounters I’ve uploaded today, it’s placing annotations but not giving me options to start a match or view results of match.

Here’s the link to encounters: Internet of Turtles
Internet of Turtles

This is also the case for other ORP users on IoT.

What did you expect to happen?
For IoT to place annotations + search and match results, and give option to start a match

What are some steps we could take to reproduce the issue?
Upload the encounter and try again.


Thanks for reporting this. There is a larger issue we are working on, but I’ve temporarily restored
the ability to start a matching job.

We’ll keep you posted. Thanks!

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Thanks Colin! This solved the problem

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Thanks, Colin! The “larger issue” referenced above is being tracked internally as ticket WB-1850, but I’ll mark this community post as resolved.