Writing on behalf of Olive Ridley Project this error has occurred for our users in Seychelles, North Male and Laamu
When submitting an encounter IoT annotations are not being detected/added automatically. This has persisted including returning to check for annotation detection the next day.
Further to this when attempting to fetch results IoT times out and gives up fetching results.
Please advise
Hi @Splinter, welcome!
Can you link to some of the encounters you’re having trouble with so I can look into this further?
Hi!
See some examples here:
Encounter1 (manual annotation, matching not processing)
Encounter2 (waiting for detection since Dec 31st)
Encounter3 (manual annotation, matching not processing)
Encounter4 (waiting for detection)
Encounter5 (manual annotation, matching not processing since Dec 30th)
Hope this helps.
Even if recent encounters passed through detection and then matching, an error appears for the suggested match results, such as in the encounter below. I can see the inspection images, so it’s not actually an error, but still thought I’d flag it as the system being somehow unhappy.
Encounter with Error for inspection image (“Error. Something went wrong fetching the inspection image”)
Best,
Steph
Just a brief addition: When starting a new match, it might start but then I end up with the error message “error initiating IA job”.
Thank you! Usually if restarting a match after receiving an error doesn’t help, then something might be going on with WBIA. I’ll let you know as soon as I have an update.