All good. I put it through manually. It just seems to be an ongoing issue with the adoptions not going through automatically. I’m also a bit concerned about how it works if I do things manually, if then they’re not connected to any payment, and people want to make other changes later.
Hi, @AFlam !
Yeah, totally understandable. We’ve actually seen the number of requests for assistance with adoption go down quite a bit since implementing Donorbox (with which users can manage their donation subscriptions directly) and the new workflow.
So, while certainly not ideal, at least it is incrementally better than it was!
If you ever need help with a particular user, just holler! I’m happy to help out!