If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
In which Wildbook did the issue occur? Zebra wildbook
What operating system were you using? (eg. MacOS 10.15.3) windows
What web browser were you using? (eg. Chrome 79) microsoft edge
What is your role on the site? (admin, researcher, etc) researcher
What happened?
Not loading match results
What did you expect to happen?
What are some steps we could take to reproduce the issue?
Hi @Rosemary
Can you please link to the encounter you’re having trouble with so I can look into this for you?
Wildbook
And my colleague John Naisike has the same problem since yesterday.
Thanks, @Rosemary!
It looks like the image analysis pipeline is completing the ID jobs but something’s preventing it from displaying the completed match results (though we can can see that they exist on the back end). We’ll need a little more time to work on this and I’ll share an update as soon as I can.
We’ve fixed the issue and are in the process of re-running the 660 match results that were affected. Thank you for reporting this!
