If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
In which Wildbook did the issue occur? SeadragonSearch
What operating system were you using? (eg. MacOS 10.15.3) MacOS 15.2
What web browser were you using? (eg. Chrome 79) Chrome 141.0
What is your role on the site? (admin, researcher, etc) admin
What happened? going to match results reveals an error and no matches
What did you expect to happen? to see matches
What are some steps we could take to reproduce the issue? see https://wildbook.seadragonsearch.org/iaResults.jsp?taskId=ceb2f7b9-0b80-4c41-8532-ee97b67cb010 or screen shot attached
Also I forgot to say, location was selected from the dropdown, looked normal
I re-ran the matches for all the annotations on this encounter and they all came back with match results now: SeadragonSearch.org
Thanks, but do you know why this happened?
I’m not sure, but I suspect it’s tied to your earlier issue about the missing query images. The devs have been out for an engineering retreat, so it’s been taking longer than usual to help debug this sort of thing. Until I have an update, re-sending questionable matches to ID seems to help.
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The disk space on Seadragon search was full, which was behind the weird match results. You shouldn’t see any more issues with new matches now. Thanks for letting us know!
