Hi !!
I hope you are well !
In which Wildbook did the issue occur?
Whiskerbook
What is your role on the site? (admin, researcher, etc)
Orgadmin.
What happened?
I noticed for some time (a few days, maybe 1 or 2 weeks ? Difficult to say precisely, but it’s recent) that MiewID was dramatically “OFF”, way less good that it was before. I told myself that it was probably me, but several users also pointed it out to me even though I hadn’t told them about it. So I ran tests, and I can confirm it, there is something wrong happening.
Have you by any chance changed anything in the algorithm or the identification process ?
What did you expect to happen ?
More or less the same effectiveness that we have seen since the very beginning of MiewID.
What are some steps we could take to reproduce the issue?
See some examples :
Example 1 :
- See here the Hotspotter result and the Miew-ID result. The Lynx is MOUSAI Whiskerbook
This is an easy one and tere are LOTS of pictures of MOUSAI that could have been matched by MiewID.
Example 2 : maybe a better example : before and after, please see the video Whiskerbook
Other examples : I can easily give 10 more examples or more, please just ask me to if needed 
Please trust me, I am very familiar with the idea that the software isn’t always equally effective and that there is variability, but this is really very different from what we’ve seen all along and there is something not working anymore. You can try to consult matchs from 2 weeks ago or older and send them again, you will see that this is not usual.
Thank you very much for your help,
Lucas