In which Wildbook did the issue occur?
What operating system were you using? (eg. MacOS 10.15.3)
Mac OS 12.2.1
What web browser were you using? (eg. Chrome 79)
Chrome 109.0.5414.119 (Official Build) (x86_64)
What is your role on the site? (admin, researcher, etc)
I submitted an encounter with three media assets. Detection found IA class turtle_oliveridely+head in two of the three assets. I saw “cannot start match” in the hamburger menu for each of these, even after waiting for about 40 min.
I also added a manual annotation to the third asset. For this one, the “match results” option in the hamburger menu was enabled. When I clicked on it, the results page was populated with, " there was an error with task 0fe9dcea-9ba9-45d1-b38e-4782f1db9182: unknown error"
What did you expect to happen?
I was expecting to see “match results” enabled after a time for the two media assets in which detection worked automatically.
I was expecting the match results page for the manual annotation to populate with match candidates.
What are some steps we could take to reproduce the issue?
If this is a bulk import report, send the spreadsheet to email@example.com with the email subject line matching your bug report
Comment: I wonder whether this has something to do with id of a body part rather than the entire animal. I remember something about this vaguely with IOT.
Thanks in advance for any help!