No match results between catalogs - Flukebook

In which Wildbook did the issue occur?

What operating system were you using? (eg. MacOS 10.15.3)
MacOS 12.0.1

What web browser were you using? (eg. Chrome 79)
Safari (tried Chrome as well)

What is your role on the site? (admin, researcher, etc)
researcher / orgAdmin

What happened?
When I try to match individuals between catalogs, there are no results. For example, I am trying to match individual spinner dolphins in my “Waianae Coast Catalog” to my “Oahu spinner” catalog, but when I select the Oahu spinner catalog in the project selection dropdown, no match results are displayed.

What did you expect to happen?
I expect there to be match result suggestions, even if the fin isn’t in the other catalog. There are non for FinfindR or curvrank

What are some steps we could take to reproduce the issue?
Go to a project –> match results (on an encounter) –> view –> project selection: and pick the catalog you want to match to

Here is the result page when I do this:

Thank you!


Hi @lmcpherson

This one might be easier to diagnose on a phone call as there is a lot of context around what is being matched and displayed. Any chance you would be available for a quick 30 minute Zoom call? I’ll follow up via email.


Thanks for the call today @lmcpherson! I am marking this ticket as resolved.