Not giving the right matches

In which Wildbook did the issue occur? GiraffeSpotter

What operating system were you using? (eg. MacOS 10.15.3) Windows 11

What web browser were you using? (eg. Chrome 79) Microsoft Edge

What is your role on the site? (admin, researcher, etc) admin

GiraffeSpotter is not giving me good matches. I know this giraffe is LG-0006M, but it doesn’t give me that match, why?
Wildbook for Giraffe (

I think this happens quite often!

Hi @FrederikeOtten

I re-ran this match with MiewID selected to see if we get better match results. There were more match candidates, but LG-0006M isn’t one of them: Wildbook for Giraffe

I looked at another photo of LG-0006M that wasn’t as obscured by trees and re-ran that match through MiewID to see if he turned up there and he was the top result:

I suspect that in the first encounter, the tree branches and tree trunk obscuring him made it harder for both algorithms to confidently find a match. We have photography guidelines in our help docs with examples of things to look out for to improve the likelihood of a successful match: Photography Guidelines - Wild Me Documentation