What Wildbook are you working in? Internet of Turtles
What is the entire URL out of the browser, exactly where the error occurred? https://iot.wildbook.org/imports.jsp
Can you describe what the issue is you’re experiencing?
As OrgAdmin, I would expect to see all of the bulk imports that have been done by the ‘researchers’ in my Org. Is that not the case? In addition, I approved collaboration requests from 2 members of my Org, and am not seeing their bulk imports.
Can you provide steps on how to reproduce what you’re experiencing?
If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
Hi @GoBeach
Are you signed into the Aquarium of the Pacific account or your personal account? Only the Aquarium of the Pacific account has the OrgAdmin role.
I was signed in using the Aquarium of the Pacific account.
Thanks for confirming! It does look like there are bulk imports from your personal account, Aquarium of the Pacific, Katherine, and Jessica that should display for you. Are you only seeing the one uploaded from the orgadmin account (IoT excel sheet_Jan_2025.xlsx)?
I may need to temporarily reset the password on the orgadmin account in order to look into this further. Let me know if that’s ok with you. I’ll message you with the updated temporary password so you can still sign in while I troubleshoot.
sure, feel free to reset it.
Thank you! I’ve sent you a private message with the new password while I troubleshoot.
I was able to replicate what you saw. What’s strange is that I know there are bulk imports you should be able to see uploaded from your own account that aren’t displaying at all. I think something is misconfigured in the role settings. If I can’t get it working by the end of today, I’ll need to write a ticket and work on getting you unblocked as soon as possible.
Yep, this one is officially tricky for me to resolve. Here’s the ticket: Org admin in IoT unable to view bulk imports from org members · Issue #1213 · WildMeOrg/Wildbook · GitHub
I’ll check in with the devs today and tomorrow and share an update with you soon.
Thanks for your patience! We’ve fixed the bug that prevented you from seeing the bulk imports from your members. Thank you for letting us temporarily borrow your account while we tested. You can change your password back from your profile page: http://iot.wildbook.org/myAccount.jsp
Hi Anastasia,
Thanks, I can now see data from my collaborators, but not from all members. Kemmons is also a member of the Org and I don’t see any of her uploads. I know she uploaded quite a number of photos for her MS thesis.
Thanks,
Cheryl
They’re in there! When you use the search bar to filter the imports, you have to enter her name instead of her username for it to display. I checked this in your account and verified it’s displaying correctly:
