In which Wildbook did the issue occur?
What operating system were you using? (eg. MacOS 10.15.3)
Mac OS 11.1 (not sure which systems submitters are using)
What web browser were you using? (eg. Chrome 79)
Chrome 90 (not sure which browsers submitters are using)
What is your role on the site? (admin, researcher, etc)
We are continuing to see 30-40% of encounters duplicated after submission. It seems to happen regardless of location, photographer, photograph type, etc. Sometimes it’s one clone, and sometimes multiple clones. We’re concerned about the issue being so consistent and widespread, as well as the message it sends to our participants when we are regularly deleting their encounters. I think the takeaway is that we’d like to look into this more deeply and not allow it to become a normal part of the system.
Here is a handful of recent examples, and more can be provided if needed:
What did you expect to happen?
Didn’t expect cloned encounters to become such a consistent issue.
What are some steps we could take to reproduce the issue?
Could try submitting encounters and see if clones pop up.
If this is a bulk import report, send the spreadsheet to firstname.lastname@example.org with the email subject line matching your bug report