In which Wildbook did the issue occur?
Seals Wildbook (Saimaa ringed seals)
What operating system were you using? (eg. MacOS 10.15.3)
Windows
What web browser were you using? (eg. Chrome 79)
Crome
What is your role on the site? (admin, researcher, etc)
admin, orgadmin, researcher
What happened?
After update that changed the encounter page layout, we seem to have lost Photographer information from some encounters but not all.
What did you expect to happen?
When I click on “contact information” image from right upper corner, I sometimes see and sometimes don’t see the photographer information. Photographer information has been submitted with e-mail address before. Most of the photographers are not Wildbook users though. We would need to see this information in encounters.
What are some steps we could take to reproduce the issue?
For example here I can’t see the photographer: https://seals.wildme.org/react/encounter?number=5d50d135-43d8-4279-805b-670f8067defe
Here I can: https://seals.wildme.org/react/encounter?number=8db6a9b1-c2a3-4cec-b014-f8a83fbe2ca3
Hi @PiiaMutka
Do you know for certain that the encounter without the photographer information had it before the update?
If you have a bulk import with encounters with the missing photographer and the spreadsheet for the same import that does show it was included, that would help us in figuring out what happened.
I have been checking randomly some seals and their encounters and photographer information is missing from so many, that I don’t think I just run into encounters that never had that information. Encounters missing the information seem to be more or less older ones, before 2024.
Could this somehow be linked to that some older student profile encounters were changed under my user? (We had a problem with collaborations with the older student accounts when students didn’t work with us anymore)
One example encounter:
https://seals.wildme.org/react/encounter?number=62117932-fc7f-4601-8435-e35819aaf20f
No photographer information, but if I search encounters with the name of the photographer I know took that picture, this same encounter can be found from results.
Same thing with this encounter from the first post:
https://seals.wildme.org/react/encounter?number=5d50d135-43d8-4279-805b-670f8067defe
So, I don’t think the photographer information was originally missing.
Hope this provides some help! All encounters were submitted individually, not with bulk import.
1 Like
Thank you for the context!
Is Vesa the photographer for both of these encounter examples? If not, can you let me know some other photographer names or emails that are missing on encounters so I can share with the devs for testing? You can send them by email or private message.