Photos not uploading to encounters on MantaMatcher

In which Wildbook did the issue occur? MantaMatcher

What operating system were you using? (eg. MacOS 10.15.3) Mac OS 10.15.6

What web browser were you using? (eg. Chrome 79) Chrome 88

What is your role on the site? (admin, researcher, etc) researcher

What happened? No photos are being uploaded when submitting a new encounter, despite the system saying they have been uploaded. The same happens when trying to add the original photos to the created encounter.

What did you expect to happen? Photos to be uploaded and visible

What are some steps we could take to reproduce the issue? Submit an encounter with a photograph

If this is a bulk import report, send the spreadsheet to with the email subject line matching your bug report

Enounter numbers: e140cfbf-ad6f-4f29-9166-a4807bd7d25c and e4ed4841-f88c-4460-afb0-ef9fdae7017d

The disk ran out of space. I freed up some room and will file a ticket to make the drive bigger.

Thanks for letting us know. You should be able to do uploads normally now.


Thanks Jason, all seems to be up and running again now.