Thanks for the updated info, @ACWadmin1!
I appreciate your patience while we work to resolve this.
1 Like
It looks like the error may have been a result of a recent security update. I’ll update here when the fix is in place.
1 Like
The fix has been deployed. Your orgAdmins should be able to upload their bulk imports without further issues.
1 Like
Researchers should also be able to add bulk imports, too.
It looks like there are 492 jobs in the queue right now. Let me know if they’re still stuck after you revisit it later.
Hi @Anastasia - I’m still seeing this bulk import stuck at 5 of 7 detections complete this morning. It was just now showing that the estimated turnaround time was 0 minutes although that’s just disappeared as I’m typing this.
Are the 492 jobs you’re referring to in the detection queue or the ID queue? If the former, then I don’t understand why it’s been showing the estimated turnaround time as 0 minutes?
I’ve re-sent the upload spreadsheet to services at wildme dot org, in case that helps.
Thanks
Maureen
We just restarted the server because there were some other partially complete jobs affected, too. Your spreadsheet is good! This last hiccup was just an issue on our end.
1 Like