Python exception in match results "inspect"

In which Wildbook did the issue occur? ACW

What operating system were you using? Win 10

What web browser were you using? latest chrome

What is your role on the site? researcher & admin

What happened?
Got a “python exception” error upon inspection of match result #3: Wildbook for Carnivores

What did you expect to happen? no error, able to compare 2 images with hotspots

thanks
Maureen

4 posts were merged into an existing topic: Inspection issues

Hi, @ACWadmin1 !
The matching individual is CH00014… who sounds eerily familiar; I think that this is the individual I added assets to during troubleshooting a few months back and have since deleted. Could I ask you to re-run this match and see if you still get an error like this and/or a potential match with CH00014?

Thanks,
Mark

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