What operating system were you using? (eg. MacOS 10.15.3) Win 10
What web browser were you using? (eg. Chrome 79) Chrome latest
What is your role on the site? (admin, researcher, etc) Admin
What happened? Running matching on multiple encounters in same MediaAsset, same encounter presented from Image despite kicking off matching for each encounter.
See video link here:
What did you expect to happen? The same encounter I kicked off matching for should be presented in the Match Results
What are some steps we could take to reproduce the issue?
Having rerun the matching for these encounters I am now getting the correct encounter being returned as Target encounter - with or without matches being found.
Hi, Paul!
Not sure I follow - is there still a problem, or are you getting expected behavior?
I checked out the encounter, and now I’m getting something similar to your video, but with a new wild dog (second from the left now). Which suggests to me that something is still a little weird? Is this what you’re seeing?
Hi, Paul!
I tried again and got results consistent with your expected behavior. Checked with team, and they were fixing something at the time I tested. All good now! False alarm!