Scan tasks not showing in grid

In which Wildbook did the issue occur? SAS USA

What operating system were you using? (eg. MacOS 10.15.3) Windows

What web browser were you using? (eg. Chrome 79) Firefox

What is your role on the site? (admin, researcher, etc)

What happened? I spot mapped a shark and send it to the grid to be scanned. When I went to the grid to monitor the progress, the pending task section was blank. the timer was counting down, but there was no record showing

What did you expect to happen?

What are some steps we could take to reproduce the issue?

If this is a bulk import report, send the spreadsheet to with the email subject line matching your bug report

Hi @Carol

Can you share a link to the Encounter so I can research this?

Hi @Carol

Do you still need help with this?

i think this got corrected!

1 Like

Thanks for confirming!