In which Wildbook did the issue occur?
Seal Wildbook
What happened?
When trying to search encounters with phtographer name, results are not accurate. For example it finds only some of photographers encounters or some it does not find at all.
What are some steps we could take to reproduce the issue?
If I search with the name “Kunnasranta”, there should be encounters every year, I can only see 2024 encounters and couple from previous years. If I search with “Vokkolainen”, it finds none, there should be yearly encounters as well.
Hi @PiiaMutka
I just searched for Vokkolainen and I see 59 encounters with them as the photographer and I see 650 encounters for Kunnasranta as the photographer between 2007 and 2024.
Can you try your search again and see if it’s still returning fewer results? If so, can you try a hard refresh on your browser (CTRL + Shift + R on PC or CMD + Shift + R on Mac) before trying your search again and let me know if it helps?
I didn’t realize to try Search page, I used Search (classic) page. So it doesn’t work on (classic) version, but it works on the other search page. I guess at some point something was working better on classic page and I just got used to work with that.
So I confirm that photographer search is working, but only on Search page, not on Search (classic).
That’s helpful context; thanks for letting us know! I’ll do some additional testing and follow up with a ticket if we can replicate it.