If this is a bulk import report, send the spreadsheet to services@wildme.org with the email subject line matching your bug report
In which Wildbook did the issue occur?
Seals Wildbook
What operating system were you using? (eg. MacOS 10.15.3)
Windows 11
What web browser were you using? (eg. Chrome 79)
chrome
What is your role on the site? (admin, researcher, etc)
admin
What happened?
Matching is working very slowly and gets stuck in attempting to fetch results or giving some kind of error: “there was an error parsing results for task d1c1fb25-3f3b-4582-a7e2-723be8c148d0” (Hotspotter). This happened already on Friday afternoon 20th of March, but at that time I thought it was a problem with the encounter or photos of the encounter. I tested different encounters today and there seems to be problem with each of them
What did you expect to happen?
What are some steps we could take to reproduce the issue?
I used for example this encounter: https://seals.wildme.org/react/encounter?number=fb5f6600-1873-406e-abaa-2fb907b35655