@jon and @Anastasia
Kindly check for me why the selected match candidate is not loading and yet the annotation box and the individual is changing from rank 1 to 20.
Below are the screenshots and the link.
Match results for sighting 57b10faf-5800-4f94-b83b-249df2ce5149 • Zebra Codex (wildme.org)
Thanks for letting us know, @Rosemary
I’m escalating this as we’ve had some reports of the same issue happening in Seal Codex. I’ll follow up when I have more details.
This has been fixed now. Thanks for your patience!
Thank you for the quick response.
Kindly check on identification process, it’s very slow. I have several in progress since Jan 26th.
It definitely shouldn’t be taking that long to process. Can you post link to a few of the ones that are stuck in progress so I can find what’s happening with them?
OK, so it looks like the slow processing is related to a user who uploaded several thousand encounters at once a few days ago. The system is going through them as quickly as it can, but it may take a few more days for that backlog to clear. That person was already advised to make smaller uploads in the future.
Thank you, we shall wait for it to clear.