Shark Grid Not processing

Hi Tanya - I am trying to teach my intern, Janina how to map sharks. There is something wonky going on. The attached picture shows what it looks like for pending tasks. It is only showing 0/2, when it should be a much higher denominator. We have tried about 3-4 sharks in both our accounts, but are not able to get them through.

Give me a call if you need to - 252.342.0945.

Thanks!
Carol

Hello! Can you please delete the old scan and try to run it again? I restarted the server, and the per-side values are now much higher and more in the realm of what we expect.

Thanks,
Jason

Iā€™m setting this to resolved; let me know if the issue is still an issue!

It seems to be fine now. I think Jason mentioned that he reset the server.
Thanks!

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